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    Terms of service

    We are Roasters Map, Canada, doing business as Roasters Map, Canada (“Company,” “we,” “us,” “our”), a company registered in Toronto, Ontario.

    We operate the website https://roastersmap.ca (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

    Roasters Map is an online marketplace and directory designed to connect coffee roasters, businesses, and consumers. The platform offers directory listings and an e-commerce marketplace where sellers can list and sell coffee-related products and services. Roasters Map serves as a facilitator, allowing independent sellers to manage their own transactions, shipping, and return policies while providing buyers with a seamless purchasing experience.

    These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and Roasters Map, Canada, concerning your access to and use of the Services. By accessing the Services, you acknowledge that you have read, understood, and agreed to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES, AND YOU MUST DISCONTINUE USE IMMEDIATELY.

    Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. Your continued use of the Services after the posting of revised Legal Terms constitutes acceptance of those changes.

    The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

    We recommend that you print a copy of these Legal Terms for your records.

    TABLE OF CONTENTS

    1.OUR SERVICES

    2.INTELLECTUAL PROPERTY RIGHTS

    3.USER REPRESENTATIONS

    4.USER REGISTRATION

    5.PRODUCTS

    6.PURCHASES AND PAYMENT

    7.SUBSCRIPTIONS

    8.PROHIBITED ACTIVITIES

    9.USER GENERATED CONTRIBUTIONS

    10.CONTRIBUTION LICENSE

    11.GUIDELINES FOR REVIEWS

    12.SOCIAL MEDIA

    13.THIRD-PARTY WEBSITES AND CONTENT

    14.ADVERTISERS

    15.EVENTS AND WORKSHOPS

    16.SERVICES MANAGEMENT

    17.PRIVACY POLICY

    18.COPYRIGHT INFRINGEMENTS

    19.TERM AND TERMINATION

    20.MODIFICATIONS AND INTERRUPTIONS

    21.GOVERNING LAW

    22.DISPUTE RESOLUTION

    23.CORRECTIONS

    24.DISCLAIMER

    25.LIMITATIONS OF LIABILITY

    26.INDEMNIFICATION

    27.USER DATA

    28.ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

    29.MISCELLANEOUS

    30.CONTACT US

    1. OUR SERVICES

    The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

    2. INTELLECTUAL PROPERTY RIGHTS

    Our Intellectual Property

    We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

    Our Content and Marks are protected by Canadian copyright, trademark, and other intellectual property laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.

    The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

    Your Use of Our Services

    Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:

    •access the Services; and

    •download or print a copy of any portion of the Content to which you have properly gained access,

    solely for your personal, non-commercial use or internal business purpose.

    Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

    If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [email protected]. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

    We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

    Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

    Your Submissions and Contributions

    Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

    Submissions:

    By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

    Contributions:

    The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material (“Contributions”). Any Submission that is publicly posted shall also be treated as a Contribution.

    You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.

    When you post Contributions, you grant us a license (including use of your name, trademarks, and logos):

    By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur in any media formats and through any media channels.

    This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.

    You are responsible for what you post or upload:

    By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

    •confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;

    •to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;

    •warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and

    •warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

    You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

    We may remove or edit your Content:

    Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if, in our reasonable opinion, we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.

    Copyright Infringement

    We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the “COPYRIGHT INFRINGEMENTS” section below.

    3. USER REPRESENTATIONS

    By using the Services, you represent and warrant that:

    (1) All registration information you submit will be true, accurate, current, and complete;

    (2) You will maintain the accuracy of such information and promptly update it as necessary;

    (3) You have the legal capacity and agree to comply with these Legal Terms;

    (4) You are not a minor in the jurisdiction in which you reside;

    (5) You will not access the Services through automated or non-human means (whether through a bot, script, or otherwise);

    (6) You will not use the Services for any illegal or unauthorized purpose; and

    (7) Your use of the Services will not violate any applicable law or regulation.

    If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse any current or future use of the Services (or any portion thereof).

    4. USER REGISTRATION

    You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if, in our sole discretion, we determine that such username is inappropriate, obscene, or otherwise objectionable.

    5. PRODUCTS

    We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

    6. PURCHASES AND PAYMENT

    Following is our payment processor:

    •Stripe

    You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including your email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time.

    You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

    We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Such restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

    7. SUBSCRIPTIONS

    Billing and Renewal

    Your subscription will continue and automatically renew unless canceled. By subscribing, you consent to our charging your payment method on a recurring basis without requiring prior approval for each recurring charge, until such time as you cancel the applicable subscription. The length of your billing cycle will depend on the type of subscription plan you select when you subscribe to the Services.

    Cancellation

    You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at [email protected].

    Fee Changes

    We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

    8. PROHIBITED ACTIVITIES

    You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

    As a user of the Services, you agree not to:

    •Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our prior written permission.

    •Trick, defraud, or mislead us and other users, especially in any attempt to obtain sensitive account information such as user passwords.

    •Circumvent, disable, or otherwise interfere with security-related features of the Services, including those designed to prevent or restrict the use or copying of any Content or to enforce limitations on the use of the Services and/or the Content.

    •Disparage, tarnish, or otherwise harm us or the Services, in our sole discretion.

    • Use any information obtained from the Services to harass, abuse, or harm another person.

    •Make improper use of our support services or submit false reports of abuse or misconduct.

    •Use the Services in a manner inconsistent with any applicable Canadian laws or regulations.

    • Engage in unauthorized framing or linking to the Services.

    •Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other harmful material, including excessive use of capital letters and spamming (continuous posting of repetitive text) that interferes with any party’s uninterrupted use and enjoyment of the Services or that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.

    •Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

    • Delete the copyright or other proprietary rights notice from any Content.

    • Attempt to impersonate another user or person or use the username of another user.

    •Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “PCMs”).

    •Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.

    •Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.

    •Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion thereof.

    •Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

    •Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.

    •Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.

    •Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

    •Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

    • Sell or otherwise transfer your profile.

    9. USER GENERATED CONTRIBUTIONS

    The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Services and possibly through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you hereby represent and warrant that:

    1.The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to copyright, patent, trademark, trade secret, or moral rights of any third party.

    2.You are the creator and owner of, or have the necessary licenses, rights, consents, releases, and permissions to use, and to authorize us, the Services, and other users of the Services to use, your Contributions in any manner contemplated by the Services and these Legal Terms.

    3.You have the written consent, release, and/or permission of each and every identifiable individual in your Contributions to use the name or likeness of such individual to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.

    4.Your Contributions are not false, inaccurate, or misleading.

    5.Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.

    6.Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).

    7.Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.

    8.Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person or to promote violence against a specific person or class of people.

    9.Your Contributions do not violate any applicable law, regulation, or rule.

    10.Your Contributions do not violate the privacy or publicity rights of any third party.

    11.Your Contributions do not violate any applicable law concerning child pornography or any laws intended to protect the health or well-being of minors.

    12.Your Contributions do not include any offensive comments related to race, national origin, gender, sexual preference, or physical handicap.

    13.Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms or any applicable law or regulation.

    Any use of the Services in violation of the foregoing constitutes a breach of these Legal Terms and may result in, among other actions, the termination or suspension of your rights to use the Services.

    10. CONTRIBUTION LICENSE

    By posting your Contributions to any part of the Services or making Contributions accessible to the Services by linking your account from the Services to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose—commercial, advertising, or otherwise—and to prepare derivative works of, or incorporate into other works, such Contributions, and to grant and authorize sublicenses of the foregoing. This license applies to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, franchise name (as applicable), and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that no moral rights have been asserted in your Contributions.

    We do not claim ownership over your Contributions. You retain full ownership of all of your Contributions and any associated intellectual property rights or other proprietary rights. We are not liable for any statements or representations contained in your Contributions. You are solely responsible for your Contributions to the Services and expressly agree to hold us harmless and refrain from any legal action against us regarding your Contributions.

    We reserve the right, in our sole and absolute discretion, to:

    1.Edit, redact, or otherwise change any Contributions;

    2.Re-categorize any Contributions to place them in more appropriate locations on the Services; and

    3.Pre-screen or delete any Contributions at any time and for any reason, without notice.

    We have no obligation to monitor your Contributions.

    11. GUIDELINES FOR REVIEWS

    We may provide you with areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:

    1.You should have firsthand experience with the person or entity being reviewed.

    2.Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language.

    3.Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.

    4.Your reviews should not contain references to illegal activity.

    5.You should not be affiliated with competitors if posting negative reviews.

    6.You should not make any conclusions as to the legality of conduct.

    7.You may not post any false or misleading statements.

    8.You may not organize a campaign encouraging others to post reviews, whether positive or negative.

    We may accept, reject, or remove reviews at our sole discretion. We have no obligation to screen or delete reviews, even if anyone considers them objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to the review.

    12. SOCIAL MEDIA

    As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either:

    1.Providing your Third-Party Account login information through the Services; or

    2.Allowing us to access your Third-Party Account, as permitted under the applicable terms and conditions that govern your use of each Third-Party Account.

    You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account without breaching any terms and conditions governing your use of that account, and without obligating us to pay any fees or becoming subject to any usage limitations imposed by the third-party service provider.

    By granting us access to any Third-Party Accounts, you understand that:

    1.We may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Services via your account, including without limitation any friend lists; and

    2.We may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account.

    Depending on the Third-Party Accounts you choose and the privacy settings you have set, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or its associated service becomes unavailable, or our access to such account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Services.

    You will have the ability to disable the connection between your account on the Services and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.

    We make no effort to review any Social Network Content for any purpose, including but not limited to accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet solely for the purpose of identifying and informing you of those contacts who have also registered to use the Services. You can deactivate the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such a Third-Party Account, except the username and profile picture that become associated with your account.

    13. THIRD-PARTY WEBSITES AND CONTENT

    The Services may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

    Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access a Third-Party Website or use or install any Third-Party Content, you do so at your own risk, and these Legal Terms will no longer govern your experience. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services.

    Any purchases you make through Third-Party Websites will be conducted on those websites and from other companies. We take no responsibility whatsoever for such purchases, which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and shall hold us blameless for any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained or harm caused to you in relation to or as a result of any Third-Party Content or any contact with Third-Party Websites.

    14. ADVERTISERS

    Roasters Map provides advertising opportunities to third-party advertisers, allowing them to display advertisements in designated areas of the platform, such as banner ads, sidebar ads, sponsored content, and featured listings. By placing advertisements on Roasters Map, advertisers agree to comply with the following guidelines:

    14.1 Nature of Advertisements

    •Advertisements must be relevant to the coffee industry or complementary industries, including but not limited to coffee equipment, training programs, coffee beans, brewing accessories, and related services.

    •We strictly prohibit advertisements promoting:

    •Illegal, misleading, or fraudulent content.

    •Counterfeit or unauthorized products.

    •Hate speech, discriminatory practices, or explicit content.

    •Any products or services that violate local, national, or international laws.

    14.2 Roasters Map’s Role in Advertising

    •Roasters Map acts solely as a platform provider and does not endorse, verify, or guarantee the claims made in advertisements.

    •Advertisers are fully responsible for ensuring their ads comply with all applicable advertising laws, consumer protection regulations, and industry guidelines.

    •Advertisers must not imply an endorsement or partnership with Roasters Map unless explicitly approved in writing.

    14.3 Advertisement Placement & Removal

    •Roasters Map reserves the right to determine ad placement, visibility, and duration at its sole discretion.

    •We may reject, suspend, or remove any advertisement that violates our guidelines or if we determine that the advertisement is inappropriate, deceptive, or potentially harmful.

    •Advertisers may request ad modifications or removals by contacting [email protected].

    14.4 Liability & Indemnification

    •Roasters Map is not responsible for any advertiser misrepresentation, inaccurate claims, or financial losses suffered by users interacting with advertisements.

    •Advertisers agree to indemnify and hold Roasters Map harmless from any claims, damages, or legal actions arising from their advertisements, including but not limited to misleading claims, intellectual property disputes, and consumer complaints.

    14.5 Third-Party Advertising Networks

    •Roasters Map may use third-party advertising networks to manage and display ads. Advertisers working with third-party ad networks must ensure compliance with those networks’ terms and policies.

    •Users may be subject to cookies and tracking technologies associated with third-party advertising services.

    For further details or to inquire about advertising opportunities, please contact [email protected].

    15. EVENTS AND WORKSHOPS

    Roasters Map organizes, promotes, and lists coffee-related events, workshops, training programs, and industry meetups. These events may be hosted directly by Roasters Map or organized by third parties and listed on the platform for informational and promotional purposes.

    15.1 Roasters Map-Organized Events

    For events hosted directly by Roasters Map, the following terms apply:

    Event Registration & Payment

    •Registration must be completed through the Roasters Map platform or an approved third-party ticketing service.

    •Event fees, if applicable, must be paid in full at the time of registration.

    •Roasters Map reserves the right to change pricing, event schedules, and speaker lineups at its sole discretion.

    Cancellations & Refunds

    •Full refunds are available if cancellation is requested at least 7 days before the scheduled event date.

    •No refunds will be provided for cancellations made less than 7 days before the event.

    •If Roasters Map cancels an event, registered attendees will receive a full refund or the option to transfer their registration to a future event.

    Liability Disclaimer

    •Roasters Map is not responsible for travel, accommodation, or incidental costs incurred by attendees.

    •Attendees assume full responsibility for their personal belongings, safety, and conduct during the event.

    •Roasters Map reserves the right to remove any attendee who violates event policies, engages in disruptive behavior, or poses a safety risk to others.

    15.2 Third-Party Events Listed on Roasters Map

    For events hosted by third-party organizers and listed on Roasters Map, the following terms apply:

    •Roasters Map is not an event organizer and acts solely as a listing and promotional platform for third-party events.

    •Event details, pricing, policies, and cancellation terms are set by the event organizer and are not controlled by Roasters Map.

    •Attendees are responsible for reviewing the event organizer’s policies before registering for a third-party event.

    •Any disputes regarding refunds, cancellations, or event modifications must be resolved directly with the event organizer.

    15.3 Event Conduct & Code of Conduct

    •All attendees must adhere to professional and respectful behavior during Roasters Map events.

    •Harassment, discrimination, or disruptive conduct will not be tolerated, and Roasters Map reserves the right to deny entry or remove individuals who violate event policies.

    •Attendees may be photographed or recorded during events for promotional purposes. By attending, you grant Roasters Map a non-exclusive, royalty-free license to use event media for marketing and content purposes.

    16. SERVICES MANAGEMENT

    We reserve the right, but not the obligation, to:

    1.Monitor the Services for violations of these Legal Terms;

    2.Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including, without limitation, reporting such users to law enforcement authorities;

    3.In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;

    4.In our sole discretion and without limitation, without notice or liability, remove from the Services or otherwise disable all files and content that are excessive in size or in any way burdensome to our systems; and

    5.Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

    17. PRIVACY POLICY

    We care about data privacy and security. Please review our Privacy Policy at https://roastersmap.ca/privacy-policy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised that the Services are hosted in Canada. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable Canadian laws, then through your continued use of the Services, you are transferring your data to Canada, and you expressly consent to have your data transferred to and processed in Canada.

    18. COPYRIGHT INFRINGEMENTS

    Roasters Map respects the intellectual property rights of others and expects users to do the same. In compliance with applicable copyright laws, we respond to valid copyright infringement claims and take appropriate actions, including removing or disabling access to allegedly infringing material.

    1. Filing a Copyright Takedown Notice

    If you believe that your copyrighted work has been used on Roasters Map without authorization, you may submit a takedown request via email to [email protected], including the following details:

    •Identification of the copyrighted work that you claim has been infringed.

    •A direct URL or specific location of the allegedly infringing material on Roasters Map.

    •A statement that you own the copyright or are authorized to act on behalf of the copyright owner.

    •A statement, under penalty of perjury, that the information provided is accurate and that you have a good faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.

    •Your full name and email address for further communication.

    Upon receipt of a valid takedown notice, Roasters Map may remove or disable access to the reported content and notify the user who posted the content.

    2. Filing a Counter-Notification

    If you believe that the material was removed or disabled in error, you may submit a counter-notification to [email protected] with the following information:

    •Identification of the material that has been removed or disabled and the location where it appeared before removal.

    •A statement, under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of a mistake or misidentification.

    •Your full name, email address, and a statement consenting to the jurisdiction of the courts in Toronto, Ontario, Canada.

    •A statement that you will accept service of process from the party who submitted the original takedown notice or their authorized agent.

    •Your electronic or physical signature.

    Upon receipt of a valid counter-notification, Roasters Map may restore the removed content unless the original complainant files a legal action seeking to restrain the alleged infringement.

    3. Repeat Infringers

    Roasters Map reserves the right to terminate user accounts that are subject to multiple copyright infringement claims.

    For all copyright-related inquiries, please contact [email protected].

    19. TERM AND TERMINATION

    These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, AT OUR SOLE DISCRETION.

    If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

    20. MODIFICATIONS AND INTERRUPTIONS

    We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

    We cannot guarantee that the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms shall be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

    21. GOVERNING LAW

    These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Province of Ontario, Canada, applicable to agreements made and to be entirely performed within Ontario, without regard to its conflict of law principles.

    22. DISPUTE RESOLUTION

    Informal Negotiations

    To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

    Binding Arbitration

    If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted in accordance with the Arbitration Act (Ontario) and any applicable rules established by a recognized arbitration body in Canada. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will issue a written decision; however, a statement of reasons will only be provided upon request by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable law or rules, the arbitration shall take place in Toronto, Ontario.

    If, for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the courts located in Toronto, Ontario, and the Parties hereby consent to and waive any defenses related to lack of personal jurisdiction or forum non conveniens with respect to such courts.

    Restrictions

    The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law:

    (a) No arbitration shall be joined with any other proceeding;

    (b) There is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and

    (c) There is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

    Exceptions to Informal Negotiations and Arbitration

    The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration:

    (a) Any Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a Party;

    (b) Any Dispute related to or arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and

    (c) Any claim for injunctive relief.

    If any portion of this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction in Toronto, Ontario, to which the Parties hereby submit.

    23. CORRECTIONS

    There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

    24. DISCLAIMER

    THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:

    1.ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS;

    2.PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES;

    3.ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL OR FINANCIAL INFORMATION STORED THEREIN;

    4.ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES;

    5.ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY; AND/OR

    6.ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

    WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

    25. LIMITATIONS OF LIABILITY

    IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTHS PRIOR TO ANY CAUSE OF ACTION ARISING. PLEASE NOTE THAT CERTAIN LAWS MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES; IF APPLICABLE LAW DOES NOT PERMIT SUCH LIMITATIONS, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

    26. INDEMNIFICATION

    You agree to defend, indemnify, and hold us harmless—including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees—from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

    1.Your Contributions;

    2.Your use of the Services;

    3.A breach of these Legal Terms;

    4.Any breach of your representations and warranties set forth in these Legal Terms;

    5.Your violation of the rights of a third party, including but not limited to intellectual property rights; or

    6.Any overt harmful act toward any other user of the Services with whom you have connected via the Services.

    Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

    27. USER DATA

    We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.

    28. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

    Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications from us, and you agree that all agreements, notices, disclosures, and other communications provided to you electronically (via email or through the Services) satisfy any legal requirement that such communications be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You waive any rights or requirements under any statutes, regulations, or laws that require an original signature or the delivery or retention of non-electronic records, or that require payments or credits to be made by any means other than electronic means.

    29. MISCELLANEOUS

    These Legal Terms and any policies or operating rules posted by us on the Services or in connection with the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. Nothing in these Legal Terms creates a joint venture, partnership, employment, or agency relationship between you and us. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any defenses you may have based on the electronic form of these Legal Terms or the lack of signing by the parties to execute these Legal Terms.

    30. CONTACT US

    To resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

    Email: [email protected]